info@upoc.co.uk

020 8137 7203

About Us

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OUR STORY

Quality Home Care Solutions

At UPOC, we are dedicated to providing compassionate, personalized care that enhances the quality of life for individuals in need of support. With a team of highly trained professionals, we offer a wide range of services tailored to meet the unique needs of each client, including personal care, companionship, and specialized assistance for those with complex health conditions.

We deliver customised complex care services for adults. Our nurse-led team specialises in delivering comprehensive and personalised health and care services for individuals with a range of care needs, all within the comfort of their own home. Our mission is to empower our clients to achieve their full potential, regardless of their needs or condition.

We recognise the importance of providing safe and comfortable long-term care in the home environment. Our dedicated team is committed to delivering uncompromising quality and personalised complex care because we believe in putting people first.

We Care

Why Choose Us?

At Universal Point of Care, we select the best, most-skilled carers in advance, so they’re ready to provide the care you want, right when you need it.

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10+ Years Experience

We are committed to providing innovative solutions.

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Industry Expert

Bringing almost a decade of experience in healthcare services.
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Personalised Service

We’re here to support you with personalized assistance and a friendly touch.
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Rapid Value Creation

 We are committed to providing compassionate holistic solutions.

Aims & Objectives

Universal Point of Care aims to:

Involve clients in planning a comprehensive and detailed individual assessment of needs, focusing on outcome-based support, providing the client with a person-centred support plan which reflects their individual assessment needs.

Acknowledge the vital role of family and loved ones of our services users, we will endeavour to support and work with these people in the planning and delivery of care.

Ensure clients expectations of services are met.

Communicate with people that use our services in a respectful, dignified manner.

Ensure people that pay towards the cost of their service have a clear set of written terms and conditions detailing everyone’s obligation.

Provide information to people that use services in an appropriate manner or format which clients can understand and acknowledge.